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Shipping & Delivery
Delivery Time:
We do not stock any of the products owing to maintain the freshness & quality. We only prepare the products once the orders are taken. Orders are dispatched within 2-3 working days post the receipt of the order. We will deliver your products to the address as mentioned by you at the time of placing the order. For orders taken after 5 PM on Saturday, preparation shall begin from Monday. Same applies to orders taken on Sunday. For orders taken after 5 PM on the day before any Public holiday or Festival, preparation shall begin from the next working day.
Please note that the time of delivery depends on a number of factors like weather, unforeseen events, traffic conditions, Public holidays and other special events. However, we will strive to ensure that the product reaches you as quickly as possible and keep you updated in case of any changes. We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.
We reserve right to cancel any order. In case an order is cancelled, we will duly refund the order amount. Our offices are closed on Sunday and no orders will be shipped on Sunday.
Delivery Charges:
Standard shipping charge of Rs 50 for all orders inside Mysuru
Free Shipping on All Orders Over Rs 400 (Applicable within Mysuru City).
Standard shipping charge of Rs 100 for all orders inside Karnataka except Mysuru.
Standard shipping charge of Rs 150 for all orders outside Karnataka.
Custom Duty:
For any International orders shipping cost is to be borne by the customer. Shipping cost reduces as and when the order quantity increases. If any custom duty charges are applied at the port of entry of receiving country, it is to be borne by the customer. Neither Rasapaaka Foods nor the delivery partner will be held responsible for any such charges. Rasapaaka Foods will not be held responsible for any refusal to pay the custom duty on the customer end, or any such charges leading to loss or misplace of the products.
For bulk orders please email us at reachus@rasapaaka.com